CONTACT RAR
We’re here to help.
If you have a question about your request, payment, delivery timeframe, or how RAR works, you can contact us through either channel below.
EMAIL SUPPORT (RECOMMENDED)
For general questions, support requests, payment enquiries, or issues with an existing request.
We aim to review support enquiries as soon as reasonably possible.
TELEGRAM SUPPORT
For a more direct support channel, contact our official RAR support bot.
@ReconcileAndReunite_Bot
Contact RAR on Telegram
WHAT CAN WE HELP WITH?
You can contact RAR about service and delivery plan questions, payment issues, problems with a submitted request, request status, privacy and personal-data enquiries, refund enquiries, and technical issues with the website or request form. If you have already submitted a request, please have your RAR Request ID ready—for example, RAR-123456.
IMPORTANT
RAR support cannot guarantee that a recipient will respond. Please do not use support to repeatedly request contact with someone who has already declined communication. Response times vary depending on enquiry volume and are separate from your selected RAR delivery timeframe. Information provided through support may be used to respond to your enquiry, administer your request, investigate issues, and comply with applicable requirements. For more information, please read our Privacy Policy.